• Employment Type: Full Time 

• Duration: 12 months (from January to December 2025) 

• Remuneration: 78,584 + 17% superannuation 

• Location: Kensington UNSW Campus 

About UNSW 

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place. 

Why Your Role Matters 

The Co-op Program Support Assistant plays an important role within the Pro Vice-Chancellor Education & Student Experience portfolio by providing effective support and co-ordination for Co-op Internships. You can find more information about the Co-op program and what it’s about here: https://www.unsw.edu.au/co-op-program  

The role provides support for the delivery and development of internship opportunities for UNSW students with Co-op industry partners, and the implementation of Co-op events, initiatives & projects. The role reports to the Co-op Internship Partner and has no direct reports. 

This is a new role – fixed term, until December 2025. We would be looking at an ideal start date of January 2025. 

Main responsibilities Summary 

• Provide administrative support & record keeping for the Internship program e.g. develop and maintain Co-op systems, spreadsheets, databases, dashboards, websites and other administrative systems 

• Provide general advice relating to these administrative guidelines, processes and activities internally 

• Respond to a range of enquiries regarding the Co-op Program and Co-op Internships from internal and external stakeholders, and initiate, action or escalate as necessary 

• Support the internship application process including advertising internships, processing application documents, scheduling interviews and communicating with candidates 

• Maintain records in accordance with University policies and practices, and create and maintain data and documentation for reports to demonstrate the effectiveness of programs 

• Develop, foster, and maintain productive working relationships with the Co-op Program team, PVCSS Office and portfolio teams, relevant staff in faculties and divisions, and other internal and external stakeholders to deliver Co-op internship opportunities 

You can access the full extent of the tasks on the job description. 

Who You Are 

We are looking for someone who is aligned with UNSW’s vision and values, who has great attention to detail and who is agile and flexible in responding to changing priorities. . We’d also love you to come equipped with: 

• Previous experience in a customer service role and/or administrative role, with the confidence to speak to multiple stakeholders from different backgrounds over the phone and emails. Previous experience in higher education will be highly regarded 

• Demonstrated capacity to work effectively in a small, agile team 

• Demonstrated experience with excel   

• Demonstrated time management and organisational skills with the ability to handle multiple tasks and work to deadlines 

• A passion for student experience and for improving processes 

Working hours are Monday to Friday, business hours. Whilst there is some flexibility to work from home from time to time, the team has a minimum of 3 days per week onsite as the team is student-facing.  

Candidates will need to have full working rights – this role is not available for sponsorship.  

Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.  Our benefits include:  

• Access to up to 17% Superannuation contributions and additional leave loading payments  

• Additional 3 days of leave over the end of the year period  

• Discounts and entitlements (retail, education, fitness)