• Employment Type: Full-Time, Fixed Term to May 2026 (35-hour week)
• Remuneration Level 7: $110,073 - $119,132 + 17% Superannuation 
• Location: Kensington, NSW (the successful candidate will be required to work on campus 3 days a week)
• Belong to a vibrant campus community, where dreamers are doers.

Why The Role Matters:

The Work Integrated Learning (WIL) team supports the development of Faculty initiatives to support and strengthen student engagement programs to positively influence the student experience. This includes identifying, developing and implementing student development opportunities to enhance the student experience and ensure work-readiness. The Work Integrated Learning team is responsible for the placement and professional experience students complete as part of their course requirements.

The Senior WIL Officer (Team Lead) is responsible for managing student readiness / (pre-placement) and administrative support for all Work Integrated Learning courses in the Faculty. This role is multi-disciplinary and provides key support to all staff, students and external stakeholders relating to work placements in accordance with Government, Accreditation and University procedures and requirements.


Accountabilities:

(please review the Position Description for a full list of Accountabilities)

• Manage the WIL Operations team to ensure effective administration, record keeping and student enquiries are actioned whilst also ensuring work tasks are appropriately prioritised for all WIL courses. Make it matter.
• Collaborate with the Education Excellence Manager and Senior WIL Officers to develop and lead strategies for continuous improvement. Implementing and integrating solutions into relevant processes including changes to systems, policies and procedures.
• Responsible for all compliance requirements for NSW Health and Department of Education such as Working with Children Checks, Vaccinations and all other pre-placement documentation
• Determining eligibility for placement and ensuring students are eligible for placement or referred to Student Nucleus as needed
• Act as the central point of contact for the front line team, to provide accurate advice regarding WIL courses, schedules and requirements and ensure that documentation and records are in line with accrediting bodies, such as the Department of Education, NESA accreditation requirements and The Australian Social Work Education and Accreditation Standards (ASWEAS).
• Responsible for the processing and verification of WIL payments for Supervising Teachers, Cooperating Teachers and Liaison Tutors.
  
  

Skills and Experience: 

To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

(please review the Position Description for a full list of Skills and Experience)

• A bachelor’s degree or an equivalent level of knowledge gained through any other combination of education, training and/or experience.
• Highly developed analytical skills with the ability to critically assess administrative workflows, address any discrepancies and escalate as appropriate.
• Substantial experience working in a Customer Service environment with proven experience engaging with a diverse range of stakeholders whilst successfully developing and maintaining strong working relationships.
• A conceptual understanding of relevant policies, procedures and systems and the ability to improve, implement and integrate these across WIL.
• Extensive knowledge across all WIL courses, have knowledge of all programs and their requirements, including industry knowledge and accreditation requirements.
• The ability to solve diverse problems/ enquiries by analysing information where considerable interpretation of existing regulations, policies or procedures is required.
• Demonstrated leadership skills, including project management, setting priorities, and driving core operational outcomes in a complex fast-paced environment.
• Highly developed organisational skills with the ability to establish priorities across multiple demands and timeframes across all WIL courses.
  
  

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)
  
  

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply:

Submit both a Cover Letter and CV online via the UNSW Job Board before Monday 3^rd March 2025 by 11:30pm. Please ensure your Cover Letter addresses the Skills and Experience mentioned in the advert (no more than 1 page).


Get in Touch:

Any applications sent to the contacts below will not be accepted.

If you have any questions about the role, please contact Jennifer Perkins at jennifer.perkins@unsw.edu.au

If you have any questions about the recruitment process, please contact Allyssar Hamoud at a.hamoud@unsw.edu.au

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.