• Employment Type: Full Time (35 hours per week)
• Duration: Fixed Term Contract until May 2026
• Remuneration: Level 9 from $143k + 17% superannuation & leave loading
• Location:  Kensington NSW (Hybrid Working Model)

Why your role matters

The Scholarships team plays a vital role in administering all undergraduate and postgraduate coursework scholarships for both local and international students, while ensuring compliance with the ESOS Act and related legislation. The Manager of Scholarship Operations is responsible for overseeing all aspects of the Scholarships team, including the distribution of scholarships and awards to undergraduate and postgraduate coursework students. This position also ensures the effective financial management and reporting within the team.

The Manager of Scholarship Operations reports directly to the Head of Admissions & Scholarships and supervises a team of eight direct reports. The role also involves working closely with key colleagues in the Admissions and Scholarships Office, including the Manager of Admission Operations, Manager of Admissions Processing, and Manager of Admissions and Scholarships Enablement.

Additional accountabilities include:

• Mange staff, and schedule resources and activities, to ensure that all aspects of scholarship administration are completed within the agreed timeframe and budget.
• Lead a highly customer focused team, with demonstrated commitment to excellence and continuous improvement.
• Monitor the budgets for all Scholarship funds and reconcile accounts to meet UNSW and external auditing standards

About You:  

• Degree with at least four years subsequent relevant experience to consolidate and extend the theories and principles learned OR an equivalent level of knowledge gained through any other combination of education, training and/or experience
• Proven ability to exercise initiative, to think strategically and creatively, and to adopt an active approach to problem-solving
• Experience in developing, interpreting and applying policy and procedure documents
• Experience of managing change within an administrative and/or service environment
• Experience of leading a team to deliver high quality services to customers in a timely and cost effective manner
• Excellent organisational and communication skills, with proven experience of managing workflows and meeting deadlines
• Demonstrated experience in preparing reports that present a cogent and coherent argument or case, based on the analysis and synthesis of information from a range of sources
• Sound Financial skills, including demonstrated capacity to develop and analyses management reports from financial and student systems
• Superior skills in the use of standard office desktop software such as email, work processing, spreadsheets and internet applications for researching and preparing reports, statistics and other documents
• Demonstrated experience as a regular or advanced user of business systems, such as student administration HR or finance applications
• Extensive knowledge of the wider University community (or similar) and an appreciation of the relationship between UNSW Scholarships and the broader University community
• Ability and capacity to direct and monitor the implementation and effectiveness of the safety management system.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

For further information on the role & responsibilities, please refer to the position description

How to Apply: Submit your CV (no more than 2 pages) & cover letter addressing the key selection criteria (no more than 2 pages) before 11.55pm Sunday 13^th April 2025. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Flexible Working Options (work from home, flexible hours etc)
• Additional 3 days leave during December festive period.
• Career development opportunities
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice
• Discounts and entitlements (retail, education, fitness passport)

Job queries contact: Chloe Gane, Talent Acquisition Consultant E: chloe.gane@unsw.edu.au  (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.