Employment Type: Part Time, 17.5 hours per week

Duration: Up Until 31 December 2025 with a possibility of extension

Remuneration: Level 6 $100K- $107K pro rata (based on experience) + 17% Super + Annual Leave Loading

Location: Kensington, Sydney, New South Wales

Please note: The Clinic operates on Thursdays and Fridays, requiring mandatory onsite presence on these two days. The remaining half-day is flexible.

To be successful you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

About The Kirby Institute:

The Kirby Institute is a world-leading health research institute at UNSW Sydney. We work to eliminate infectious diseases, globally. Our specialisation is in developing health solutions for the most at-risk communities. Putting communities at the heart of our research, we develop tests, treatments, cures and prevention strategies that have the greatest chance of success.

Why Your Role Matters:

UNSW Fatigue Clinic is a multi-disciplinary clinical service offering integrated graded exercise therapy and cognitive-behavioral therapy for patients with chronic fatigue states, including post-infective fatigue syndrome, chronic fatigue syndrome and post cancer fatigue syndrome, incorporating psychology and exercise physiology interventions.

The Clinic operates in an academic framework incorporating research with the clinical service. The Practice Officer supports the management of the UNSW Fatigue Clinic, which is an academic clinical service, conducting research and managing patients with medically unexplained fatigue states. The Clinic utilizes integrated clinical practice management and research software.

The Practice Officer reports to UNSW Fatigue Clinic Director and has no direct reports.

Skills and Experience:

• A relevant tertiary qualification or equivalent level of knowledge gained through any other combination of education, training and/or minimum of five years’ experience in clinical practice management.
• Demonstrated significant experience in the delivery of quality, professional, customer-focused services to internal and external clients.
• Demonstrated significant experience with Medicare and insurer payments.
• Highly proficient computer skills including an understanding of and experience in using a client/patient management databases.
• High level of interpersonal, oral and written communication skills including the ability to liaise with people from diverse groups and backgrounds at all levels (clinical staff, patients, health professionals, researchers and students).
• Demonstrated ability to work under pressure with sensitive and confidential matters and to work flexible hours as required.
• Demonstrated ability to identify, analyze and solve administrative problems to provide accurate and appropriate outcomes.
• Ability to work effectively with minimal supervision and on multiple tasks.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Benefits and Culture:

UNSW offer a competitive salary and access to a plethora of UNSW-perks including:

• 17% Superannuation and leave loading
• Flexible working
• Additional 3 days of leave over the Christmas Period
• Access to lifelong learning and career development
• Progressive HR practices

More information on the great staff benefits and culture can be found here

How to Apply:

To be considered for this role, your application must include a document addressing the Selection Criteria which are outlined in the “Skills and Experience” section of the position description). Applications that do not address these selection criteria will not be considered

Please click Apply now to submit your application online. Applications submitted via email will not be accepted.

Submit your application online before Tuesday 11^th February at 11:30pm.

Get in Touch (for job related queries only – applications will not be accepted if sent to the contact listed):

Aarti: Talent Acquisition Coordinator

E: a.aarti@unsw.edu.au

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.