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Change Manager - EPMO

Apply now Job no: 535451
Work type: Full Time
Location: Sydney, NSW
Categories: Project Management

  • Employment Type: Full-Time
  • Duration: 12 Month Fixed-Term Contract
  • Salary: Level 10 TFR – Salary determined after interview (commensurate with skills & experience)
  • Location: UNSW Kensington Campus (Hybrid Working Opportunities)

About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters:
The Enterprise Portfolio Management Office (EPMO) Change Team provides change management expertise and advice to project teams, uplifting the maturity of the design and implementation of change management initiatives across the portfolio and creating greater visibility of the level and impact of change within and across the university.

The Change Manager plays a key role within the EPMO Change Team in advising, leading and coaching project change practitioners to develop change management plans that enable business areas and impacted teams to adopt and embed changes, Key is the to ensure that business readiness activities and plans are included in project plans, budgets and delivery milestones. The Change Manager works with project teams to ensure each business area is sufficiently prepared for the impact of the change ahead of “go-live” events, and that there is sufficient support for the new way of working in order to operate in a stable business as usual state.

This role will solve complex people issues associated with the delivery of a global initiative which will establish an appropriate support model for the end-to-end education journey and associated processes.

The Change Manager reports to the Head of Change Management (EPMO) and has no direct reports.

Responsibilities Summary:

  • Utilise the EPMO change management framework to deliver effective change management support and provide timely advice and leadership either as a part of the project team or on an ad-hoc basis.
  • Advise on the development of detailed change impact assessments, plan and facilitate workshops, develop change management plans and communications, and develop and deliver training materials as required.
  • Collaborate and identify organisational preparation risks and ensure escalation to the appropriate level, including the development of risk mitigation strategies and the development of plans within organisational preparation planning and relevant actions.
  • Prepare change management strategies to maximize efficiency and ensure that organisational preparation tasks are reflected in project planning and scheduling.
  • Evaluate cost structures and budgetary impact of proposed changes.
  • Ensure all change impacts are identified via the impact assessment have clear ownership within the project or business.
  • Contribute to the development of divisional business build and transition plans, and track user adoption rates.
  • Identify the necessary changes in process, procedures and practices required to achieve the desired result and deliver the planned benefits.

For more information regarding the responsibilities for this role, please refer to the Position Description at JOBS@UNSW.

Skills and Experience Summary:

  • Relevant tertiary qualifications such as Prosci with at least 6+ years’ experience leading and implementing medium to large sized change initiatives in complex environments
  • Demonstrated experience working with all levels of stakeholders in designing and delivering change activities to support business leaders and their teams through change and integrate change management activities with their project plans.
  • Demonstrated understanding and extensive experience in providing change advice and support across multiple projects or program streams within agreed timeframes and supporting business users to adopt and embed change.
  • Experience in Change Management Program Delivery within the higher education sector; across workstreams such as Academic and Student Journeys, Branding, Marketing and Recruitment, Operating Model, IT and Data is highly desirable
  • Experience in design and implementation of operating models, including operational documentation to support the business is preferred
  • Superior expertise in developing Powerpoint Packs and Sharepoint sites for different audiences Advanced written and verbal communications skills.


Benefits and Culture: 
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.  Our benefits include: 

    • Career development opportunities 
    • 17% Superannuation contributions
    • Additional 3 days of leave over Christmas period 
    • Discounts and entitlements (retail, education, fitness)

How to Apply: Make each day matter with a meaningful career at UNSW. Submit your CV & cover letter that addresses your suitability for the position in relation to the selection criteria (listed under ‘skills & experience’ above) via the application portal.

Applications close: 17th of October at 11:30pm

A copy of the Position Description can be found on JOBS@UNSW.

Please note: Applications may be reviewed and progressed as they are received. The advertisement may close early if we receive a high volume of applications, so we encourage you to apply without delay.

Get in Touch: For queries regarding the recruitment process, contact Lucy Gerondis, Talent Acquisition Consultant, UNSW: l.gerondis@unsw.edu.au
(Applications sent via email will not be accepted, please apply online via the application portal).

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.

Position Description

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Daylight Time

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