Web & UX/UI Manager
- Employment Type: Full Time (35 hours per week)
- Duration: 9-month contract, with scope to evolve and extend
- Remuneration: Level 9 from $148,012 - $157,056 (depending on experience) + 17% super + leave loading
- Location: UNSW Kensington Campus, NSW (hybrid)
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why Your Role Matters:
At UNSW, we’re driven by a collective purpose: to improve lives globally through education, research and engagement. The Division of Societal Impact, Equity and Engagement (SIEE) leads our commitment to a diverse, inclusive community - one that partners with society to create meaningful change.
Within this Division, the Marketing & Digital Experience portfolio amplifies UNSW’s global reputation and supports the ambitions of UNSW’s Progress for All strategic plan through world-class marketing, content, and digital engagement.
As Web & UX/UI Manager, you’ll be a key player in defining the strategy and lead the delivery of UNSW’s web presence, creating data-driven, accessible, and audience-centred digital experiences. This is a rare opportunity for a digital product leader with strong UX and design expertise to shape how the world experiences UNSW online.
Key Responsibilities:
In this role, you will:
- Lead and mentor a high-performing Web and UX/UI team to deliver intuitive, engaging experiences across UNSW’s digital ecosystem.
- Oversee UNSW’s major web properties, including the homepage, News, Study, Faculties, and Centre for Ideas - ensuring they are consistent, on-brand, and user-focused.
- Implement UNSW’s 2026 Web and UX/UI Roadmap, using Adobe Experience Cloud to drive connected, personalised user journeys.
- Lead UX research and design initiatives to resolve customer pain points and deliver measurable improvements.
- Manage digital enhancement projects end-to-end using Agile and Waterfall methodologies.
- Partner across teams and agencies to deliver seamless, accessible, and scalable digital solutions.
- Use analytics, data, and feedback to inform design and prioritisation decisions.
- Oversee conversion rate optimisation and continuous improvement programs.
- Foster capability growth and a community of practice in UX/UI across UNSW.
About You:
You’re a seasoned digital product and UX leader who thrives in complex environments and inspires teams to deliver exceptional experiences.
You’ll bring:
- Relevant tertiary qualifications and deep experience managing digital products or websites in large organisations.
- Around 15 years’ experience in product design or digital management, with at least 7 years leading teams.
- Expertise in website UX design and research, with proficiency in Figma, web design systems, and accessibility best practice.
- Strong experience with Adobe Experience Manager and Adobe Analytics.
- Proven success delivering projects in Agile and Waterfall settings.
- Excellent stakeholder engagement, influencing and communication skills.
- Commercial acumen with exposure to digital marketing, ecommerce or student recruitment.
For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW
Benefits and Culture:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include:
- Flexible working options.
- Career development opportunities.
- 17% Superannuation contributions and additional leave loading payments.
- Additional 3 days of leave over Christmas period.
- Discounts and entitlements (retail, education, fitness).
For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits
How to Apply: Submit your CV & a succinct one-page cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by 11:55pm, 4th January 2026
Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
Contact: Amy Denney a.denney@unsw.edu.au - Talent Acquisition Team
Please apply directly through the website, applications sent to the contact above will not be accepted.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
