• Employment Type: 18 months fixed term role, Change Manager ( research data experience )
• Starting salary $148012 plus generous super and leave loading
• Location: Kensington campus in Sydney, NSW (Hybrid Flexible Working) minimum 2 days in the office
About UNSW:
UNSW isn’t like other places you’ve worked. We’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 50 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
About the Role:
UNSW is ranked among the world’s top 20 universities and is globally recognised for its research excellence and impact. Internally, the Division of Research & Enterprise (DVCRE) leads the strategic direction and performance of research and innovation with the Research Solutions team in IT supporting their technical needs.
There are multiple change initiatives being implemented across the university in the next few years. This role will initially work on two projects concurrently, a small project as the sole change manager delivering the change from end-to-end, and a large enterprise wide program as part of a change team.
The smaller project is implementing a Customer Relationship Management system at a localised level for teams to manage their interactions with external partners and will wrap up in July. The larger program is uplifting the university’s research data infrastructure including the management layer of the data and researcher’s experience of it. This program is multi-year and expected to conclude in 2029.
The Change Manager will work with the domain’s Change Lead to develop and execute the end-to-end Change Management effort to support the successful design, delivery, adoption and sustainment of the desired customer outcomes.
The role reports directly to the Change Lead, Research Solutions, IT. The role has no direct reports.
As Change Manager, you will:
• Manage priorities, stakeholder expectations and workloads across two projects concurrently.
• Engage early and meaningfully with researchers and faculty leadership to build trust and ownership.
• Design and facilitate stakeholder workshops distilling findings into tangible outputs
• Develop a stakeholder engagement plan and execute with the project business sponsor and leadership team.
• Identify change risks and barriers, and implement proactive interventions to address them.
• Develop SharePoint sites and other comms artefacts and materials.
• Develop and deliver a plan for a behavioral and capability uplift resulting in shared standards around profile content and quality.
• Complete change impact assessments and training needs analyses.
• Continuously monitor and report on change readiness and adoption developing relevant interventions.
• Deliver a targeted and actionable change plan and training plan.
• Design and deliver support materials that are clear, contextual and sustainable.
• Prepare for a clean handover to BAU with mechanisms for ongoing reinforcement and feedback.
• Be comfortable working with strong personalities and having difficult conversations.
• Have the ability to work independently and also take direction as part of team.
• Balance working quickly with delivering high quality, well considered outputs
• Work hand-in-glove with the technical and business project teams to integrate change management activities into the overall project plan.
• Coordinate and collaborate with other change resources impacting similar stakeholders.
• Develop and maintain excellent working relationships.
• Apply contemporary change management methodologies.
Essential Requirements:
• Exceptional stakeholder engagement and consultation skills, including senior stakeholder engagement
• Strong workshop design and facilitation skills with experience in human centred design a plus
• Ability to quickly access and understand unique and complex stakeholder groups, and work in collaboration to find solutions
• Ability to quickly develop rapport, influence and mediate from a place of trust and credibility
• Superior written and verbal communication skills
• Knowledge of current change management and change communication trends and methodologies
• Strong client relationship, interpersonal and team skills.
• Experience delivering change management within large and complex organisations (within other universities highly desirable).
• Ability to work collaboratively and cohesively in federated teams.
• Tertiary qualification in change management, communications, marketing, project management, business management, etc. or equivalent experience.
• Minimum 5 years change management experience as the sole change manager on mid to large project or program.
• Excellent planning, organizational and time management skills with a strong attention to detail.
• Knowledge of change management methodologies, tools and governance.
Benefits and Culture
• Flexible Working Options (work from home, flexible hours etc)
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)
How to Apply: please apply through the portal, we would like you to submit a full application including resume and document addressing the skills and experience.
Applications close : Sunday 19th of October at 11.30pm
Get in touch
Jen MacLachlan, Talent Acquisition – UNSW IT
j.maclachlan@unsw.edu.au
Please apply through the application portal and not via the contact above.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
