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• Employment Type: Continuing, Full Time (35-hour week)
• Remuneration Level 4: $78,584 - $82,897 + 17% Superannuation
• Location: Kensington, NSW (the successful candidate will be required to work on campus 5 days a week)
  
  

Why The Role Matters:

The Administrative Assistant (Reception) is responsible for providing proactive, practical and efficient administrative support to the UNSW Business School and supporting the front office of the Dean’s Unit, delivering an outstanding customer service experience for all visitors and clients. The role reports to the Deputy Faculty Executive Director supporting the UNSW Business School.


Accountabilities:

(please review the Position Description for a full list of Accountabilities)

• Provide straight-forward administrative/clerical support in UNSW Business School (accepting/arranging deliveries and couriers, ordering and stocking stationery etc.).
• Act as the first point of contact to the Dean’s Unit, managing enquiries with a high level of customer service and providing a friendly interface and high level of responsiveness for all visitors.
• Coordinate the Business School’s event spaces to ensure they are functional and utilised effectively, providing proactive support for meetings including technical support for AV systems.
• Assist with administrative support for events to other staff in the Business School as to ensure meetings, and other external activities are carried out efficiently and to a high standard.
• Support the onboarding of new Dean’s Unit staff members by coordinating activities including access to relevant systems, training on internal processes and organising relevant induction sessions.
• Develop and maintain spreadsheets, databases, websites and other administrative systems.
• Provide general advice relating to administrative guidelines, processes and activities.
• Assist with drafting agendas, minutes, correspondence, briefing notes, and guidelines for specific committees and meetings.
• Respond to a range of in-person, telephone and email enquiries from internal and external stakeholders, and initiate, action or escalate as necessary.
• Arrange, support and promote meetings and small events for internal and external stakeholders including the arrangement of room bookings, catering, equipment and preparation of meeting materials.
• Undertake induction and new starter process for new staff and visitors including access to systems and building and site orientation.
  
  

Skills and Experience: 

To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

(please review the Position Description for a full list of Skills and Experience)

• Diploma or equivalent combination of qualifications and work experience.
• Sound organisational skills including ability to prioritise tasks and duties to meet deadlines.
• Excellent attention to detail and ability to provide effective customer service and support to clients at all levels.
• Advanced interpersonal, written and oral communication skills.
• Demonstrated capacity to work effectively in a team, preferably within a customer service environment.
• Proficient level of computer literacy with advanced skills in Microsoft Office applications.
• Demonstrated ability in the use and administration of online systems and databases.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
  
  

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits


How to Apply:

Submit both a Cover Letter and CV online via the UNSW Job Board before Wednesday 19^th March 2025 by 11:30pm. Please ensure your Cover Letter addresses the selection criteria for this position (no more than 1-2 pages).


Get in Touch:

If you have questions about the role, please contact Gordon Chow at g.chow@unsw.edu.au

If you have questions about the recruitment process, please contact Allyssar Hamoud at a.hamoud@unsw.edu.au

Any applications sent to the contacts above will not be accepted.

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.