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• Employment Type: Full - time (35 hours a week)
• Duration: Fixed term to Dec 2026  
• Remuneration: Senior appointment, competitive total package 
• Location: Kensington, Sydney

Why this role matters  

The Student Experience Program has four key workstreams which have a major impact across the university for professional staff, academic staff, students, processes, and systems and address well identified pain points in the UNSW Student Experience. The four workstream are transforming assessment and feedback, improving belonging and onboarding of students, program simplification and student lifecycle processes. The Program and Change Manager needs to work with key senior leaders across the Faculties and Divisions to enable the delivery of these workstreams and realise the program benefits.

Key skills required:

• Relevant tertiary qualifications and extensive industry experience or an equivalent level of knowledge gained through any other combination of education, training and/or experience.
• Extensive experience in a PMO and managing a program team in a dynamic, changing, and complex organisation.
• A strong background in governance and substantial demonstrated experience working with and delivering work according to a range of project management methodologies and techniques.
• A strong understanding of the student lifecycle and related systems and processes, and how these intersect with the student experience.
• Excellent written communication skills with proven ability to write and present concisely and persuasively to an executive audience as well as experience in the delivery and execution of high quality committee papers, reports and proposals that include recommendations to senior stakeholders.
• Experience in managing and motivating a team, with an ability to work collaboratively to quickly establish and maintain a high level of personal and professional credibility with the wider team.
• Demonstrated high-level ability to manage and drive continuous improvement, problem solve, identify risks, and respond flexibly to changing circumstances.
• Strong financial management experience and literacy, experience managing large scale budgets and controlling income and expenditure for a project.
• Sound understanding and consistent application of project management competencies including scope, time, cost, quality, HR, communications, cost, risk, procurement and integration.

How to apply:

Please click on Apply now to apply online. Applications should not be sent to the contact listed below. Please provide a resume and a cover letter briefly addressing the main skills and experience listed in the position description.

A copy of the Position Descriptions can be found on JOBS@UNSW.

Contact (role related questions)

Kim Symons, Talent Acquisition

E:  k.symons@unsw.edu.au

Applications close:  Sunday 16^th March before 11.30pm

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.