Senior Business Analyst (SPOT)
- Employment Type: Full time (35 hours per week)
- Duration: Continuing
- Remuneration: Level 9 $138,171 - $146,613 (depending on experience) + 17% super + leave loading
- Location: Kensington, NSW (flexible hybrid work)
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why your role matters:
The Strategic Projects and Operations Team (SPOT) leads the development and implementation of programmatic change initiatives that solve institution wide problems across the University in line with UNSW strategy.
Working with the Director, SPOT, the primary responsibility of the Senior Business Analyst (SPOT) is to lead the requirements gathering and business process improvements working on multiple concurrent projects.
The role focuses on close engagement with university stakeholders to gain an in-depth understanding of business processes and services, and documenting the capabilities needed to address business challenges. This role requires extensive collaboration with internal stakeholders across the University and is a business operations role (not an IT role).
The Senior Business Analyst reports to the Director of SPOT, and has no direct reports, but this may change depending on the needs of each project.
Responsibilities:
- Perform a lead role in driving process improvements, investigating, analysing, and documenting business processes and potential solutions that contribute to ongoing process standardisation, unification, and optimisation.
- Participate in building and executing process maps of ‘as is’ and ‘to be’ processes supported by facilitating stakeholder workshops.
- Identify and manage process dependencies across different areas of the University whilst working on multiple concurrent projects.
- Oversee and finalise effective communications with key stakeholders, both internal and external and provide influential input with stakeholders to achieve business outcomes.
- Translate customer needs into documentation that can be presented to all levels of management and teams.
- Provide mentoring, training and advice to other team members and customers with respect to business analysis as required.
- Proactively manage complex risks, issues and financials and work with the project manager and team to ensure the appropriate solutions are in place.
- Provide training to end-users when required, and/or create new training material and guides.
- When required, assist the Project Manager with the planning and effort estimation of analysis activities and resource requirements.
Skills and Experience
- Relevant tertiary qualification with a minimum of 5 years professional experience in business analysis with demonstrated high level competency in the use of professional business analysis techniques and methods. (e.g. Use Case Analysis, UML and BPMN).
- Certified Practitioner in Business Analysis (IIBA or PMI-PBA). Desirable.
- Demonstrated extensive experience in business process design principles including process mapping and business process re-engineering.
- Proven facilitation skills delivering workshops to a wide range of stakeholders at all organisation levels.
- Demonstrated lateral thinker with strong analytical and problem-solving skills.
- Demonstrated high level project organisation skills, tools, and knowledge of the project life cycle.
- Understanding of business processes within a tertiary education environment. Desirable.
- Advanced consultation, influencing and negotiation skills and proven ability to engage effectively with a diverse range of stakeholders at different levels within an organisation to achieve successful outcomes.
- High level of experience working with a range of computer systems and applications, including applications such as the MS Office suite, drawing/diagramming tools and project management tools.
- Advanced written and verbal communication skills, with a high level of attention to detail for deliverables produced.
- Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
Further details can be found in a copy of the Position Description linked below or via https://www.jobs.unsw.edu.au/
Benefits and Culture:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include:
- Flexible Working Options.
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits
To Apply: If this is of interest to you, please submit your CV and Cover Letter
Contact: Amy Denney -Talent Acquisition Coordinator a.denney@unsw.edu.au
Please note applications sent directly to the contact above cannot be accepted.
Applications close: 11.55pm, 6th May 2024
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
