• Employment Type: Full-time, continuing position.
• Remuneration: Level 9 – from $143,007 + 17% superannuation
• Location: Kensington, NSW (Full-Time on-site role)

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.  We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society.

Why your role matters

Facilities Management is part of Estate Management, and oversees operational support services, including repairs and minor works projects for University clients. The team collaborates with Faculties, Schools, and Divisions to ensure that facilities are efficiently maintained and fit for purpose. The Manager, Contract Management is responsible for managing the contractual performance of Facilities Management contractors and consultants supporting the University’s Asset and Building Management.

This role reports to the Senior Manager, Facilities Services and has one direct report.

About the Role

You will be required to undertake and have experience in the following areas of expertise:

• Proactively manage contracts, track the performance and administration of service providers, and supply commercial contracts in accordance with University policy and procedures, legal and legislative requirements.
• Manage and maintain an effective contract management system, including contract administration guidelines, policy and procedures, procurement and contract administration templates, statutory records management and reporting in accordance with legislative requirements.
• Maintain and control key financial aspects of contracts and their budgets, including purchase orders, management reporting and financial forecasts.
• Prepare Facilities Management tender documentation, performance and contract documentation and facilitate and manage the tender process together with UNSW procurement.
• Collaborate with the FM team to closely monitor contractor performance to ensure compliance with contract conditions, KPI’s and financial obligations. Ensure the interests of the parties to the contract are safeguarded and protected.
• Manage initiatives aimed at improving operational efficiency, enhancing productivity, optimising workflows and meeting statutory regulations and standards by mapping and analysing current processes, identifying areas for improvement, and implementing strategies to achieve measurable enhancements leveraging advanced technologies and best practices.
• Work closely with UNSW IT to enhance the performance of FM related systems, improve data integrity and embed consistent work practices across all FM teams.
• Collate and analyse data for the development, implementation, and maintenance of dashboards and reporting suites that provide insights into the performance and efficiency of facility operations, contracts and asset life cycle management. This involves collaborating with stakeholders to understand their data needs and enable data-driven decision-making within the team.
• Build professional relationships with Faculties, Schools and Divisional stakeholders and ensure that effective channels of communication are maintained, resulting in a high level of customer satisfaction.
• Manage relationships with contract service providers, suppliers, consultants, building contractors and sub-contractors, project partners and external authorities.
• Contribute strategically as a key member of Facilities Management and assist in the development of business cases, financial analysis and the allocation and alignment of budgets and resources.
• Prepare and maintain contractor security, contract expiry, insurance, licensing and WH&S databases in a central registry system.
• Proactively monitor areas of contract risk and implement appropriate measures to minimise or eliminate any adverse impacts.
• Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
• Ensure hazards and risks psychosocial and physical are identified and controlled for tasks, projects, and activities that pose a health and safety risk within your area of responsibility.

About You

• Relevant tertiary qualifications with a minimum 5 years applied experience in contract and financial management in facilities or construction contract management or an equivalent level of knowledge gained through any other combination of education, training and/or experience.
• Excellent leadership qualities, staff management, interpersonal and communication skills with strong commitment to providing excellent customer service.
• Extensive experience in contract and contractor management, contractual performance tracking, and procurement.
• Experience with preparation of tender documentation, tender evaluation, services contracts, performance monitoring and KPIs in the property industry.
• Extensive experience in risk assessment, risk analysis, management and mitigation.
• Excellent consultation, influencing and negotiation skills and proven ability to engage effectively with diverse stakeholders to achieve successful outcomes.
• Demonstrated experience in data analysis using excel and reporting tools such as Power BI using data visualisation techniques to create and maintain reports and dashboards.
• Demonstrated strong analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.
• Demonstrated success working effectively and collaboratively on initiatives with a range of people at different levels within an organisation.
• Proficiency in MS Office, Excel and relevant computer applications applicable to a facilities and project management environment.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

For further information on the role & responsibilities, please refer to the Position Description

How to Apply: Submit your CV & cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) before Sunday 1 June by 11:55pm.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include: 

• Additional 3 days leave during December festive period.
• Flexible working conditions.
• Career development opportunities 
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
• Discounts and entitlements (retail, education, fitness passport)

Job queries contact: Tai James, Talent Acquisition Consultant

E: tai.james@unsw.edu.au  (applications to the address cannot be accepted, please apply online) 

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.