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Technology Manager

Apply now Job no: 508338
Work type: Full time
Location: Sydney, NSW
Categories: Information Technology

•             Permanent opportunity
•             Flexible working arrangements
•             Attractive salary


The Technology Manager will play a key leadership role within Academic and Research IT Services leading the day to day operational management of Faculty-based software solutions and take overall responsibility and ownership of the technology solutions developed and managed within UNSWIT for the Faculties.

 The incumbent will build and inspire a high-performance culture across their team as well as the wider technology community and foster a commitment to continuous improvement.

 Ideally you will have a technical service delivery management or DevOps management background with skills and experience in Cloud technologies including AWS and Azure as well as a good understanding of Cyber security risks and mitigations.


Specific accountabilities for this role include:

  • Lead the Development and Delivery teams to execute projects and application support for all applications across the Academic and Research IT Services sub Domain
  • Understand support model options and determine the best full support model approach for the respective applications (including sourcing options), that deliver the best overall value to UNSW
  • Effective manage vendor relationships for specific applications, and tactical management of vendor and licensing management
  • Manage all vendors and teams to effectively implement projects and maintain business applications
  • Manage BAU and Project teams and be accountable for determining the best team engagement to support the full project requirements across BAU and Project teams.
  • Responsible for delivery performance to the project pipeline and roadmap
  • Optimise the way in which the development teams work, including practices, organisation, and resourcing (within overall functional guard rails set by the Project Management Office) to promote team dynamics and opportunities for continuous improvement
  • Manage and deliver financial performance and budget measures in line with budgets and project business cases
  • Deliver strong customer service and customer experience applications, and ensure application health, security and sustainability
  • Provide senior stakeholder transparency on the progress of key delivery milestones
  • Support the Head of Solutions and Program Managers on resolving technology cross Domain issues. 


Skills and experience

  • Extensive experience in the management of software solution delivery including packaged and
  • bespoke solutions
  • Well versed in the system development lifecycles and their relationship to project delivery methods including waterfall and agile
  • Demonstrated experience selecting best suited Delivery Models to be employed on projects (Agile,
  • Waterfall, or Hybrid)
  • Advanced interpersonal, negotiating and influencing skills with the ability and capacity to exercise
  • initiative, build credibility and provide expert advice to influence outcomes
  • Strong presentation skills, both written and verbal, and the ability to structure and articulate messages
  • to different audiences
  • Advanced experience in budget management, cost estimations, and Project Delivery on time and
  • within these budgets


Ralph Hitti, Talent Acquisition Consultant



Find out more about working at UNSW at your Faculty/Division web address

UNSW is an equal opportunity employer committed to diversity



Position Description

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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