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• Employment Type: Full Time Fixed Term (parental leave contract until Oct 2026)

• Remuneration: $127351-$143489 depending on experience + 17% super (Level 8)

• Location: Kensington UNSW Campus

Why Your Role Matters 

The Manager, Educational Engagement plays a key role within the Pro Vice-Chancellor Education (PVCE) portfolio. The position supports the design and delivery of programs and initiatives that advance UNSW’s Progress for All strategy, and its priorities around Educational Excellence and an outstanding Student Experience. 

Working closely with the Lead, Educational Engagement, the role contributes to the University’s community outreach strategy and oversees a team that delivers impactful engagement programs and initiatives for UNSW staff. The position reports to the Lead, Educational Engagement and manages three direct reports. 

This is a parental leave cover until October 2026, with a start date asap.

Main Responsibilities Summary 

• Plan and manage Educational Engagement projects and initiatives from inception to completion, ensuring delivery on time, within budget, and to scope 

• Lead the Educational Engagement Team in executing key outreach programs and flagship events such as the annual Education Festival 

• Contribute to the development and implementation of new outreach and engagement initiatives that enhance educational excellence and the student experience 

• Oversee communication and outreach processes, ensuring consistency, efficiency, and compliance with UNSW Branding Guidelines 

• Build and maintain productive relationships with internal and external stakeholders, including faculties, staff, students, and suppliers 

• Manage the review, enhancement, and maintenance of the portfolio’s web presence and digital platforms 

• Oversee the development of central publications, promotional materials, and digital content for portfolio initiatives 

• Support portfolio-wide planning, promotion, and communication strategies in collaboration with the Lead, Educational Engagement 

• Contribute to operational management including team leadership, budgeting, internal reporting, and continuous process improvement 

• Represent the portfolio with academic and student groups to inform activities that enhance the quality of the student experience 

Who You Are 

We are looking for someone who is aligned with UNSW’s vision and values and comes with: 

• Demonstrated understanding of the Higher Education sector, including the environment and challenges associated with promoting learning and teaching activities 

• Demonstrated experience in effective project and resource management within a complex environment, with a solid understanding of the educational project and program life cycle, documentation, budgeting, resource allocation, and evaluation 

• Excellent interpersonal, written, and verbal communication skills, with a strong customer service focus and the ability to build and maintain productive relationships with staff at all levels, including senior stakeholders, to achieve successful outcomes 

• Proven ability to lead and support a team through complex programs, projects, and initiatives, effectively managing challenges and resolving conflict when required 

• Demonstrated experience in developing and implementing comprehensive communication plans and strategies across multiple media, systems, and channels for diverse stakeholder groups 

• Experience in designing, delivering, and promoting education and student experience strategies, programs, and initiatives 

• Advanced digital literacy, with proficiency across a range of systems, platforms, and applications, including Drupal, SharePoint and MailChimp. Strong UX and web design knowledge and experience highly desirable.  

Standard working hours are Monday to Friday, business hours. Flexible work arrangements are available. Location flexibility includes 2 days per week of work from home and 3 days from Kensington campus. We have an annual shutdown from the 22nd of December until the 5th of January, during which the successful person will be required to take leave; one of the benefits of working at UNSW is that all full time and part time employees get 3 extra days of leave paid over that end of the year break. 

Candidates will need to have full working rights – this role is not available for sponsorship.  

Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.  Our benefits include:  

• Access to up to 17% Superannuation contributions and additional leave loading payments  

• Discounts and entitlements (retail, education, fitness) 

Recruitment process: Please submit your resume as well as cover letter that addresses your motivation and your suitability for the role addressing all points under the “who you are” section of the job ad.