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• Employment Type: Full time, continuing position,
• Remuneration: Level 9– from $148,012 + 17% superannuation.
• Location: Kensington, NSW. Hybrid work profile.

The Data & Insights Lead will design and deliver data strategies that enable smarter decisions and ongoing improvement across UNSW’s Lifelong Learning unit. Blending big-picture thinking with hands-on analysis, this role shapes how data is captured, understood, and applied to guide the development of learner programs and digital products. While not managing a team directly, the role has strong influence across product and operations and reports to the Head of Product, Digital & Data.

This role reports to the Head of Product – Digital & Data and has no direct reports.

About the Role

The successful candidate will have demonstrated experience in and be responsible for:

• Lead an end-to-end data strategy encompassing data collection, governance, storage, access, and usage across all Lifelong Learning initiatives.
• Conduct in-depth analysis of complex datasets (e.g. learner behaviours, product usage, marketing funnels) to extract insights that support strategic and operational decisions.
• Produce clear, actionable recommendations and insights which are digestible and actionable to executive, management, and operational teams and individuals.
• Collaborate with cross-functional teams (e.g. product, marketing, operations) to define data needs and embed insights into decision-making.
• Lead the design and maintenance of dashboards and reports using appropriate tools (e.g. Power BI, Tableau, SQL, Python) • Build data capability across the organisation through training, documentation, and support to enhance organisational data literacy.
• Identify data quality issues and implement processes for ongoing improvement

About You

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience in data analytics, statistics, mathematics, business intelligence, or a related field.
• Demonstrated experience leading data strategy or analytics projects
• Proficiency with analytical tools such as SQL, Python, R, Excel, and dashboarding software (e.g. Power BI, Tableau, or similar)
• Strong verbal and written communication and storytelling skills — able to present complex data in ways that influence non-technical stakeholders
• Demonstrated ability to translate business needs into data requirements and solutions
• Demonstrated success working effectively and collaboratively on initiatives with a range of people at different levels within an organisation.
• Demonstrated strong analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.

For further information on the role & responsibilities, please refer to the Position Description

How to Apply: Submit your CV & cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) before Sunday 21 September by 11:55pm.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include: 

• Flexible Working Options (work from home, flexible hours etc) 
• Additional 3 days leave during December festive period.
• Career development opportunities 
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
• Discounts and entitlements (retail, education, fitness passport)

Job queries contact: Tai James, Talent Acquisition Consultant

E: tai.james@unsw.edu.au  (applications to the address cannot be accepted, please apply online) 

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.