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• Employment Type: Full time 35 hours per week
• Duration: Fixed term to Jan 2027
• Remuneration: $143K - $157K (depending on experience) + 17% super + leave loading
• Location: Kensington, NSW (Hybrid)

About UNSW:

UNSW IT is part of UNSW’s Finance and Operations Division and provides high quality, sustainable, flexible products and state-of-the-art services to UNSW. Our priorities are to drive innovative architectures that enable UNSW’s digital future and be a trusted partner of the University. 

Why your Role Matters:

The Senior Business Analyst will partner with customers within the university, analysing and defining requirements and functionality for information systems and other solutions to meet the University's business needs.

The focus of this role is to work closely with the key business stakeholders to gain in-depth understanding of business strategy, processes, services, roadmap, and documenting capabilities needed to address business challenges.

The position provides analysis services through formal projects and on a consulting basis, with the aim of enabling the University to improve its processes and develop its business. In addition, the Senior Business Analyst leads the planning of business analysis engagements and is accountable for the quality of business analysis outcomes and the performance of the business analysis team on specific engagements.

About You:

• Tertiary qualifications in a relevant discipline, or equivalent competence gained through any combination of education, training, and experience within IT.
• Demonstrated experience as a business analyst or equivalent experience in business system analysis or business systems support role, in a large and complex organisation, ideally in higher education.
• Have a working knowledge of data management disciplines and practices specifically in MDM. Preferable have been involved in at least 1 MDM implementation.
• Have a working knowledge of Student data preferably in a Higher Education context.
• Extensive knowledge of and experience in a range of application development methodologies including ‘agile’, ‘waterfall’, ‘lean’, ‘rapid’ application development methodologies, and usage of Jira
• High-level knowledge and competency in the use of professional business analysis techniques and methods
• Well-developed skills in the use of standard office toolsets including the MS Office suite, drawing/diagramming tools and project management tools
• Advanced consultation, influencing and negotiation skills and proven ability to engage effectively with diverse range of stakeholders at different levels within an organisation to achieve successful outcomes.
• Demonstrated strong analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.
• Proven excellent interpersonal and communication skills (both written and verbal) with the ability to facilitate workshops and establish effective working relationships with fellow IT colleagues, the business and other stakeholders.
• Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: Submit your CV & a cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by 11.55pm Monday 9^th June 2025

Contact: Kim Symons – k.symons@unsw.edu.au  - Talent Acquisition
Please apply directly through the website, applications sent to the contact above will not be accepted.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.