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• Employment Type: Full time 35 hours per week
• Duration: Fixed term to December 2026
• Remuneration: $143K - $157K  (depending on experience) + 17% super + leave loading
• Location: Kensington, NSW (Hybrid)

About UNSW:

UNSW IT is part of UNSW’s Finance and Operations Division and provides high quality, sustainable, flexible products and state-of-the-art services to UNSW. Our priorities are to drive innovative architectures that enable UNSW’s digital future and be a trusted partner of the University. 

Why your Role Matters:

As the Senior Business Analyst you will ensure the effective and efficient implementation and use of business systems and data management tools to provide business optimisation advice and promote process improvement. Your role is pivotal in supporting the Head of Campus Solutions in the delivery of operations and projects, ensuring seamless execution and continuous improvement within Estate Management (EM).

You will develop protocols, procedures, and training materials, actively engaging with EM staff and stakeholders to ensure smooth transitions between the Campus Solutions team and the system or process owners. This role will also provide high-level support to the Head of Campus Solutions in the planning and delivery of projects that support continuous improvement in Estate Management services and operations.

About You:

• Tertiary qualifications in a relevant discipline, or equivalent competence gained through any combination of education, training, and experience within IT.
• At least 5 years professional experience or demonstrated deep understanding of technology applications in the Facilities Management, Asset Management, and Construction industries, including experience with Integrated Work Management Systems, Geographic Information Systems, and specialist disciplines such as the Internet of Things, Artificial Intelligence, and Digital Twins.
• Extensive knowledge of and experience in a range of application development methodologies including ‘agile’, ‘waterfall’, ‘lean’ and ‘rapid’ application development methodologies.
• High-level knowledge and competency in the use of professional business analysis techniques and methods
• Well-developed skills in the use of standard office toolsets including the MS Office suite, drawing/diagramming tools and project management tools
• Advanced consultation, influencing and negotiation skills and proven ability to engage effectively with diverse range of stakeholders at different levels within an organisation to achieve successful outcomes.
• Demonstrated strong analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.
• Proven excellent interpersonal and communication skills (both written and verbal) with the ability to establish effective working relationships with fellow IT colleagues, the business and other stakeholders.
• Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: Submit your CV & a cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by 11.55pm Sunday 15 June  2025

Contact: Kim Symons – k.symons@unsw.edu.au  - Talent Acquisition
Please apply directly through the website, applications sent to the contact above will not be accepted.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.