- Employment Type: Fixed-term contract until 26th of September 2025
- Generous remuneration package, commensurate with skills and experience
- Location: UNSW Kensington Campus (Hybrid Working Opportunities)
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why Your Role Matters:
The Head of Change Management leads the EPMO Centre of Excellence (CoE) in change and manages the organisational Change Management Practice within the UNSW Enterprise Portfolio Management Office (EPMO) for the University, employing best practice change management methods. This role is pivotal in setting the standards and providing leadership in change management and expert advice for organisational readiness and ensuring that the university's change capacity is adequately considered when making decisions regarding new strategic investments.
As the Head of Change Management, you will be responsible for developing methods, techniques, and tools that create high-quality, consistent, and effective organisational readiness throughout the project lifecycle. You will also build capability across the university through the Change Management CoE and leading communities of practice, including engagement forums.
The Head of Change Management reports to the Director, Transformation and EPMO and has direct reports and manages a pool of change professionals to support the delivery of programs and projects across the university.
Responsibilities Summary:
- Proactively engage with university leaders and stakeholders to build awareness of the UNSW EPMO Change CoE
- Build and manage the enterprise view of change impacts across university initiatives, identifying cross-faculty / divisional impacts and interdependencies arising from the change management portfolio.
- Lead the development and analysis of change updates and for EPMO governance and reporting.
- Provide thought leadership and change management advice for complex organisational change needs, actively collaborating with Faculty and Divisional Leaders to identify change approaches that support a holistic enterprise view of change.
- Recruit, lead and manage a team of change professionals to drive a successful implementation, engagement, consultation, adoption, management and realisation of benefits for the programs of work and initiatives across the university.
- Review business cases to ensure change impacts and resourcing have been captured, considered and communicated to key stakeholders prior to being submitted through the planning governance process.
- Contribute to and build the UNSW EPMO CoE through the development and implementation of a pragmatic standard approach to project change and lead the design of change management tools, templates and communities of practice.
- Build and recruit the enterprise-wide change management capability, capacity, and skills in the impacted areas through coaching coaching/mentoring support for Senior Leaders within the business units to build change capability.
- Support projects scope out their plan and resource approximately.
- Support in project or program delivery (when required).
- Work with the UNSW Risk unit to ensure project risks are captured and reported.
- Deputise for the Director, Transformation & EPMO where required.
For more information regarding the responsibilities for this role, please refer to the Position Description at JOBS@UNSW.
Skills and Experience Summary:
- Tertiary qualifications in a relevant discipline with extensive experience in leading and delivering effective change management outcomes in large scale transformative programs that include changes to people, organisational structures and culture, technology, process, finance and operations.
- Extensive experience engaging and working with all levels of stakeholders and providing coaching and mentorship.
- Proven experience in different project management methodologies and frameworks in designing change management approaches and deliverables.
- Effective self-leadership, interpersonal and communication skills, and importantly, the ability to influence stakeholders and lead a team of change professionals.
- Excellent skills in planning and prioritising activities with the ability to pivot to manage multiple tasks, establish priorities and meet strict and/or tight deadlines in a complex environment.
- Strong analytical skills and the ability to work systematically to quickly understand complex business and systems, anticipate implications, to identify and advise on fit-for-purpose change approaches and deliverables at an enterprise (whole organisation) level.
- Experienced in understanding of the context and culture of the higher education sector (highly desirable).
- Demonstrated excellent written and verbal communication skills with proven ability to write concisely and persuasively to a wide range of audiences, in particular to governance committees.
Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
- Career development opportunities
- 17% Superannuation contributions
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
How to Apply: Make each day matter with a meaningful career at UNSW. Submit your CV & cover letter online outlining your interest and suitability for the role via the application portal before 11th of October at 11:30pm.
A copy of the Position Description can be found on JOBS@UNSW.
Get in Touch:
For queries regarding the recruitment process, contact Lucy Gerondis, Talent Acquisition Consultant, UNSW: l.gerondis@unsw.edu.au
(Applications sent via email will not be accepted, please apply online via the application portal).
UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
