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Head of Operations - Aviation

Apply now Job no: 497844
Work type: Continuing / Full time
Location: Sydney, NSW
Categories: Administration, Human Resources, Finance, Estate / Facilities Management, Research Administration support, Student Recruitment / Admissions, Business Development / Industry Engagement

  • One of Australia’s leading research & teaching universities
  • Vibrant campus life with a strong sense of community & inclusion
  • Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

The School of Aviation offers undergraduate and postgraduate programmes, including flight training and airborne research. The Flying Operations Unit, located at Bankstown Airport, delivers flight training and supporting theory as required by the Civil Aviation Safety Authority and facilitates airborne research activities.

The Head of Operations role is required by civil aviation legislation and is critical to the safe, compliant and efficient conduct of flying training and other airborne operations at the Flying Operations Unit. The Head of Operations must supervise, manage and lead the flying and ground instructors and the student pilots. Operationally, the Head of Operations must deliver practical instruction to staff and students, ensure standard operating procedures are appropriate and monitor and improve syllabi and standards.

The Head of Operations will be responsible for the management of resources to deliver all aspects of the Professional Pilot Programme, the Graduate Diploma in Flying and the Graduate Diploma in Advanced Flying, in addition to the duties mandated by the Civil Aviation Safety Authority (CASA) at the Flying Operations Unit.

About the role

  • $ Level 10 TRP plus 17% Superannuation and annual leave loading
  • Continuing
  • Full-time (35 hours per week)

The Head of Operations reports to the Director of Flight Operations and has 25 direct reports.

Specific responsibilities for this role include:

  • Maintain effective communication and relationships with key CASA personnel and key aviation industry personnel
  • Monitor and maintain compliance with the provisions of civil aviation legislation and the university’s Operations Manual
  • Develop and maintain standards, syllabi and course structure for academic and flying training courses
  • Develop, maintain and monitor all instructional courseware
  • Maintain and amend when necessary the university’s Operations Manual
  • Manage the safe and efficient allocation and deployment of aircraft, simulators, training devices and personnel
  • Set and monitor flight and ground instructional standards
  • Manage the supervision of all operational staff to ensure that training is conducted in accordance with provisions of the Operations Manual
  • Manage the maintenance and continuous improvement of the university’s safety management system and fatigue risk management system
  • Facilitate the professional development of all operational staff
  • Ensure hazards and risks are identified and controlled for tasks, projects and activities that pose a health and safety risk within the Flying Operations Unit.

About the successful applicant

To be successful in this role you will have:

  • Tertiary qualification in aviation, extensive management expertise and supporting experience, or an equivalent level of knowledge gained through any other combination of education, training and/or experience.
  • Hold an Australian Air Transport Pilot or Commercial Pilot Licence with aeroplane category rating.
  • Hold an instructor rating, with grade one, instrument rating, flight instructor rating, class rating (multi- engine), multi-engine aeroplane class rating instructor training, design feature, spin and night visual flight rules aeroplane training endorsements.
  • Hold an instrument rating with multi-engine aeroplane, instrument approach 2D and instrument approach 3D instrument endorsements.
  • Aeronautical and other experience that satisfies the requirements specified by CASA for appointment as Head of Operations for a CASR Part 141 and 142 approval holder.
  • A demonstrated successful track record of leadership and management in flying training in general aviation as Head of Operations, Chief Flying Instructor or other management role.
  • Demonstrated extensive experience as a flying instructor, experience in the delivery of aviation programs at a tertiary level is preferred.
  • Hold a flight examiner rating, with private pilot licence, commercial pilot licence, multi-engine class rating, English language assessment and either instrument rating or instructor rating flight examiner endorsements.
  • Demonstrated extensive knowledge of the civil aviation industry in Australia and internationally, particularly in relation to standards training syllabi and methods, and regulations.
  • High level of written and verbal communication skills.
  • Extensive multi crew experience is preferred.
  • Demonstrated ability and commitment to implementing WHS programs, and equal opportunity policies and programs.

You should systematically address the selection criteria listed within the position description in your application. For informal queries, please see the below contact details. 

Otherwise, please apply online - applications will not be accepted if sent directly to the contact listed.

Malcolm Good

Applications close: September 24th, 2019

Find out more about working at UNSW at

UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity or Indigenous heritage. We encourage everyone who meets the selection criteria to apply.

UNSW partners with Australia’s leading diversity organisations, networks, and campaigns. Please refer to UNSW’s diversity offerings for further information on our flexible work and leave options, and support for carers (childcare, parent rooms, parental leave).


Position Description

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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