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Senior Venue & Technical Support Officer - Audiovisual

Apply now Job no: 495673
Work type: Continuing / Full time
Location: Canberra, ACT
Categories: Information Technology

UNSW Canberra is a campus of the University of New South Wales located at the Australian Defence Force Academy in Canberra. UNSW Canberra endeavours to offer staff a rewarding experience and offers many opportunities and attractive benefits, including:

  • One of Australia‚Äôs leading research and teaching universities
  • Australian bush land setting with FREE parking
  • FREE Onsite GYM, pool and Indoor Sports Centre
  • A strong commitment to staff development and learning
  • A strong commitment to work life and family balance
  • Generous superannuation and salary packaging opportunities
  • Location: Canberra, Australia

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work

About the role

UNSW Canberra has an opportunity for a Senior Venue & Technical Support Officer. You will ensure efficient and timely support for the equipment, operations and maintenance of teaching areas, meeting rooms and halls. This will be primarily with Audio Visual technologies but will also involve end user IT support.

  • Level 7: $93,590 pa (+17% super and leave loading)
  • Continuing role starting ASAP
  • Full-time

About the successful applicant

To be successful in this role you will have:

  • A Degree in Computer Science or other relevant field and a depth of subsequent relevant experience
  • Proven experience using a range of complex support systems across audio visual, IT hardware/software and web-based technologies
  • Ability to work with various levels of stakeholders with excellent communication skills
  • Experience in preparing and delivering user training and user/system documentation
  • Experience in supporting Crestron System and understanding of Crestron programming is desirable

You should systematically address the selection criteria listed within the position description in your application. Please apply online - applications will not be accepted if sent to the contact listed.


Peter Eggers, Team leader, IT Client Services

T: 02 6268 8140



Eugene Aves, Talent Acquisition Consultant

T: 02 9385 3475



Applications close: 11:30 pm (AEST), 3rd March 2019

Find out more about working at UNSW Canberra

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            UNSW is an equal opportunity employer committed to diversity

       Any questions about the application process - please email or

Position Description

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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