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Change Analyst

Apply now Job no: 495467
Work type: Fixed term / Full time
Location: Sydney, NSW
Categories: Administration, Business Development / Industry Engagement

  • One of Australia’s leading research & teaching universities
  • Vibrant campus life with a strong sense of community & inclusion
  • Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

UNSW is currently implementing a ten-year strategy to 2025 and our ambition for the next decade is nothing less than to establish UNSW as Australia’s global university. We aspire to this in the belief that a great university, which is a global leader in discovery, innovation, impact, education and thought leadership, can make an enormous difference to the lives of people in Australia and around the world.

UNSW Business School is a leader in business education and research in the Asian region and one of the largest Business Schools in Australia with more than 16,500 students, 500 academic and professional staff and more than 80,000 alumni and partners. The Business School offers a full suite of business degree programs at undergraduate, postgraduate, coursework and research levels, including the AGSM MBA programs and a range of Executive Programs.

About the role

  • $85,326 - $91,023 plus 9.5% superannuation and leave loading
  • 12 month fixed-term (2 positions available)
  • Full-time (35 hours per week)

The Business Process Analyst will be responsible for conducting end-to-end process reviews and developing RASCI models (role clarity) and service catalogues for the Business School for change initiatives which have been approved for implementation. The development of these reviews will require documentation of needs from stakeholders, benefits identification and obtaining stakeholder sign off.

The role of Business Process Analyst reports to the Faculty Operations Manager, and has no direct reports.

Specific responsibilities for this role include:

  • Review business operations and processes and policies to remove over servicing, rework and waste in order to reduce costs, effort, hand-offs, improve the quality of the outputs and increase standardisation
  • Work with stakeholders and subject matter experts to ensure deliverables reflect best practice, have “lean” workflows and are automated where possible
  • Engage with stakeholders to gain acceptance, understanding and buy-in to new ways of working
  • Develop benefits realisation plan for each initiative

About the successful applicant

To be successful in this role you will:

  • Hold at least 3-5 years’ experience as a Business/Process Analyst on large or complex projects
  • Possess strong skills in Process Mapping and Business Process Reengineering using Lean methodology
  • Demonstrate analytical, planning and problem solving skills
  • Experienced in facilitating workshops and focus groups and delivering outcomes that challenge the status quo
  • Demonstrate strong business stakeholder engagement; excellent written and verbal communication skills

You should systematically address the selection criteria listed within the position description in your application. Please apply online - applications will not be accepted if sent to the contact listed.


Download File Position Description - Business Analyst - November 2018.docx



Hayley Randall

Talent Acquisition Consultant

T: 02 9385 0962

Applications close: 11:30pm on 20 January 2019

UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff, and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity. We encourage everyone who meets the selection criteria to apply.


Position Description

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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