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Administrative Officer - Team Lead

Apply now Job no: 495226
Work type: Continuing / Full time
Location: Sydney, NSW
Categories: Administration

  • One of Australia’s leading research & teaching universities
  • Vibrant campus life with a strong sense of community & inclusion
  • Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

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About the role

  • $83,653 plus 17% Superannuation and annual leave loading
  • Continuing /Full-time Position 
  • (35 hours per week) 

The Administrative Officer - Team Lead is responsible for providing support to the Operations Manager while ensuring that the Faculty operates effectively to a professional standard. The role ‘Administrative Officer - Team Lead’ acts as a point of coordination to the Discipline Directors Unit to ensure work is completed in a timely manner. The position will oversee the Administration of the Unit’s provision of customer service to students and academic staff and ensure productive relationships are maintained with internal and external stakeholders. 


  • In consultation with the Operations Manager, coordinate and undertake a range of academic and student administration activities.
  • Leading the Disciplinary Unit in the provision of client services, including the setting of priorities, monitoring workflows and coordinating administration function of the Unit in a timely and effective manner under the guidance of the Operations Manager.
  • Provision of accurate and timely updates on student and academic administration matters to the Operations Manager and ensuring consistency with UNSW policies and procedures.
  • Assist in the implementation of policies, guidelines, and procedures, and play a leading role in their application to ensure the effective operation of the Discipline Director’s Unit and the Faculty.
  • Review, develop, recommend and, where appropriate, implement administrative and operational improvements in consultation with the Operations Manager.
  • Obtain, analyse and prepare statistical, enrollment and other information for assessment, review and reporting purposes.
  • In consultation with the Operations Manager, oversee the Sessional Contracts and Budgets as well as the Discipline Director’s Unit Material Budgets.
  • Monitor and support the process and tracking of sessional staff contracts with a high level of accuracy, and within UNSW HR and Finance policy
  • Oversee and ensure timely and accurate processing of financial transactions including staff and student reimbursements, reconciliation of Staff Travel Cards and preparation of L20’s re student field trips.
  • Prepare detailed correspondence and reports for the Operations Manager and contribute to promotional and marketing activities.
  • Effectively coordinate and maintain Faculty administrative practices and reporting systems in a responsive and efficient manner
  • Administrative support is efficient and maintained to the requirements of the Faculty.
  • Professional and productive working relationships with key contacts and stakeholders are continuously built upon and improved
  • All advice and work produced is of a high standard, accurate and consistent with UNSW policies and procedures.
  • Information materials are accurately maintained and are efficiently available.
  • Effective support of team members within the Discipline Director’s Unit and leading in the delivery of client services.
  • Proactively maintain knowledge of changes in University systems, policies and processes.
  • Undertake projects as required by the Operations Manager.
  • Cooperate with all health and safety policies and procedures of the University of New South Wales and take all reasonable care to ensure that their actions or omissions do not impact on the health and safety of others in the University.
  • Proactively review policies, systems, and processes and make recommendations with a view to continuously improve services.
  • Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions.

You should systematically address the selection criteria listed within the position description in your application. Please apply online - applications will not be accepted if sent to the contact listed.


Download File Position Description - Administrative Officer Team Lead.pdf


Francy Fan Operations Manager 


T: 02 93856652

Applications Close: 7th November 11:30 pm 


Find out more about working at UNSW at your Faculty/Division web address

UNSW is an equal opportunity employer committed to diversity

Position Description

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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