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Clinical Lead, Student Counselling Services

Apply now Job no: 494039
Work type: Continuing / Full time
Location: Sydney, NSW
Categories: Administration

  • One of Australia’s leading research & teaching universities
  • Vibrant campus life with a strong sense of community & inclusion
  • Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

The Student Support and Services function, led by the Deputy Vice-Chancellor (Academic), has a central team comprised of four pillars (Student Client Services, Student Support and Systems, Student Life and Community and the Pro-Vice-Chancellor Education) which will work together, and partner with UNSW Faculties, to deliver shared services and a great student experience. 

This structure will be supported by a tiered service model that will deliver a central service for enquiry management whilst maintaining a local presence within UNSW Faculties, and other locations, for specialised services.

About the role

  • 119K - 126K plus 17% superannuation and leave loading
  • Continuing
  • Full-time 35 hours per week

The Student Life and Community portfolio will oversee the majority of shared Tier 3 services, focusing particularly on enhancing the student experience through support services and extracurricular activities. The Student Life and Community team are formed by Student Development & Support, International Student Experience, Student Health & Wellbeing, Residential life on campus; Sport, Art, Cultural, Religious Life; and Student Clubs and Societies. This area will drive the management of these services and will work with the integration of the digital systems to ensure a consistent level of support and greater access to extracurricular opportunities is provided to all UNSW students

About the successful applicant

To be successful in this role you will have:

  • Appropriate post-graduate qualifications relevant to a managerial position of a busy Counselling Unit
  • Demonstrated experience in change management and previous experience in driving service delivery model reform in a clinical setting
  • A thorough understanding of issues facing tertiary education students and the key issues facing psychological counselling services today
  • Ability to lead, motivate and coach staff effectively within a clinical setting
  • Experience in an operational capacity with previous experience in finance and budget management
  • Highly developed verbal and written communication skills; and an excellent track record in building and maintaining effective working relationships with a range of stakeholders
  • Ability and capacity to identify, assess, prioritise and control the risks to the health and safety of staff, students and visitors and to the environment arising from the unit’s activities
  • Demonstrated ability to implement equal opportunity policies and programs
  • Ability and capacity to implement required UNSW health and safety policies and procedures

To apply

You should systematically address the selection criteria listed within the position description in your application. Please apply online - applications will not be accepted if sent to the contact listed.

Download File Clinic Lead Student Counselling Services - Position Number 00061340 (1).pdf


Nikki Hayes Talent Acquisition Project Lead

T: (61 2) 9385 3169

Applications close: 26 August 2018

If you’ve got an ambition to match ours, we’d love to hear from you.  Click here to find out more about what is happening in Student Support and Services at UNSW.  www.studentservices.unsw.ed

UNSW is an equal opportunity employer committed to diversity



Position Description

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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