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Administrator – Operations and Systems

Apply now Job no: 493601
Work type: Continuing / Full time
Location: Sydney, NSW
Categories: Administration

Administrator – Operations & Systems

AGSM Career Development Centre (CDC)

UNSW Business School

  • One of the Asia-Pacific’s leading research-intensive Universities
  • Strong regional and global engagement
  • Cutting edge facilities and equipment

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

UNSW Business School is a leader in business education and research in the Asian region and one of the largest Business Schools in Australia with more than 15,000 students, 500 academic and professional staff and more than 80,000 alumni and partners. The Business School offers a full suite of business degree programs at undergraduate, postgraduate, coursework and research levels, including the Australian Graduate School of Management (AGSM) MBA programs and a range of Executive Programs. Its direction is guided by a business advisory council of leading CEOs, chairpersons and other business leaders.

The AGSM Career Development Centre (CDC) exists to deliver global best practice career transition services to students enrolled across the full-time MBA, MBA Executive and MBAX (online) programs to optimise their post-MBA career success.

About the role

  • Level 5 $71K-$81K plus (17% superannuation and leave loading)
  • Continuing role
  • Full-time (35 hours per week)

This position is responsible for the administration and maintenance of the digital ecosystem (systems, technology and platforms) that support the operations of the AGSM Career Development Centre (CDC).  As first point of contact for students, alumni and potential employers, this position delivers a customer focused service that provides access and connection to the full range of AGSM career services including online and in person.

Key responsibilities include:

  • Provide advice and support to students, alumni and employers to access the full range of AGSM career services available to them, both online and in person. This may include assistance with scheduling appointments, providing guidance on accessing materials via AGSM systems and providing general support as a first point of contact.
  • Coordinate and maintain operational efficiency for CDC systems and platforms in support of education and career service delivery. Work with UNSW partners to support this end.
  • Liaise with AGSM Students, external clients and other stakeholders to update and maintain data in a timely and accurate manner across multiple systems (including Symplicity, VMock, Career Leader and others).
  • Coordinate and provide administrative support to CDC events by; including but not limited to: collaboration/communication with internal and external stakeholders, sourcing of venues, communication of appropriate marketing correspondence, budget overview and adherence, management of event registrations, and on the day assistance.
  • Produce regular reports on CDC activities and other performance metrics

Download File PD - Administrator Operations Systems.docx

About the successful applicant

You possess exceptional customer service skills and will have relevant administrative experience in an academic or similarly large and complex environment. You thrive in a busy environment and use your energy and enthusiasm to engage with stakeholders in a meaningful way to ensure tasks are completed in a timely fashion. Specific requirements include:

  • Degree with subsequent relevant experience or an equivalent level of knowledge gained through any other combination of education, training and/or experience.
  • Experience in the maintenance of digital systems and platforms which support programs, courses and other education related content.  
  • Demonstrated ability to engage with a diverse range of stakeholders, with excellent interpersonal and communications skills and capacity to establish and develop productive work relationships
  • Have experience in creating corporate promotional material with intermediate skills in the Office 365 suite, database management and website maintenance. Experience with InDesign/Adobe Creative Suite (or equivalent software) is desirable.

You should systematically address the selection criteria (found by clicking Apply Now) in your application. Please apply online – applications will not be accepted if sent to contact listed.

You may be required to undergo pre-employment checks prior to appointment to this role.


Ben Richards, Talent Acquisition Lead


Applications close: 11:55pm, Sunday 1st July 2018

Find out more about working at UNSW

UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff, and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity. We encourage everyone who meets the selection criteria to apply.

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Position Description

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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